Mechanisms in

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Listed below are all available non-judicial grievance mechanisms in the ACCESS database in alphabetical order. To sort by grievance mechanism type, country, or industry, use the filter options in the left panel.

Don't know where to start? Use our navigational tool to find applicable non-judicial grievance mechanisms for a particular company-community dispute.

Navigational Tool

Office of the Extractive Sector CSR Counsellor

Extractive sector review mechanism

Office of the Human Rights Defender - Poland

National Human Rights Institution

Overseas Private Investment Corporation

Office of Accountability


Grievance Mechanism


Speak Up Hotline


The General Ombudsman’s Office

Rio Tinto


Rio Tinto Alcan - Weipa

Community Feedback Procedure

Royal DSM (Koninklijke DSM N.V.)

DSM Alert - Whistleblower Policy

Royal Dutch Shell plc

Global Helpline


Tell Us

Social Accountability International

Social Accountability Accreditation Services

South African Human Rights Commission

National Human Rights Institution

Trans Adriatic Pipeline AG

Grievance Mechanism

Tullow Oil plc

Safecall Whistleblowing mechanism

Uganda Human Rights Commission

National Human Rights Institution

About mechanisms

ACCESS Facility has begun to map existing non-judicial grievance mechanisms and provides access to information regarding where these mechanisms are located, how their procedures work, and what supporting resources are available. This database provides summary descriptions of non-judicial grievance mechanisms relevant for addressing company-community conflicts.

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